Returns can be requested through your online account under "orders" and are subject to our return policy outlined below.
Shipments generally shipped by the next business day.
Return / Exchange Policy
FIREARMS: If you cancel your order prior to us shipping it, you may return your purchase subject to a 5% restocking fee. For firearms shipped to your local FFL dealer, you must inspect your product(s) PRIOR to final transfer to you within 3 days of delivery. We allow returns subject to a 20% restocking fee and following inspection by RG to verify "NEW" condition. All sales are final once transferred to you or 3 days after delivery to your local FFL, whichever occurs first. Any order that includes Gunsmithing from Reactive Gunworks (i.e. Sight installation / RMR Package, etc.) will incur an additional 5%' restocking fee in addition to any of the afore mentioned fees. This cancellation policy applies to all sales regardless of the reason for the return, if applicable. All Purchases during Sale Events and Closeout Sales are FINAL.
2ND AMENDMENT UNFRIENDLY STATES: YOU are responsible to ensure your local FFL dealer will accept and transfer firearms and/or NFA items to you. This cancellation policy applies to all sales regardless of the reason for the return, if applicable. All Purchases during Sale Events and Closeout Sales are FINAL.
You must inspect your parts upon delivery and notify RG of any problems within 2 business days of delivery. Orders returned within 2 business days of delivery are subject to a restocking fee starting at 10% based on condition. If you cancel your order prior to shipping, you will be charged a 5% restocking fee. All sales are final after 2 business days after delivery. All Purchases during Sale Events and Closeout Sales are Final.
RG does not offer warranties for products and any such issues arising from defects in workmanship will be dealt with through the manufacturer of the item. RG will do its best to facilitate manufacturer warranty claims. We reserve the right to refuse business to anyone.